A 3-week invoicing cycle that ran on paper and translation
An oilfield services company took two to three weeks and more than twenty people to turn field tickets into invoices. Every handoff was a chance to lose money.
The outcome
Invoicing cycle (was 2–3 weeks)
People needed per cycle
Losses from billing errors (was $50K+)
The problem
Field tickets were written by hand in colloquial Spanish. Translators converted them into formal English. Someone approved them manually, signed them, sent them back, and only then could an invoice be issued.
Each cycle took two to three weeks and involved more than twenty people. Human error along that chain — lost tickets, incorrect ones — was costing the company more than $50,000.
Worse than the cost was the blindness: by the time numbers were assembled, they described a reality that had already changed.
What we built
An automated ticket-to-invoice system that took the field ticket from capture straight through to billing, without the manual translation and re-entry chain.
Digital approval flows, so review still happens where a human decision matters — but as a click, not a courier round trip.
A real-time business intelligence dashboard, so the owner sees the actual state of the operation instead of waiting for a report about last month.
The owner now wakes up able to see the full state of the business. That visibility, not the time saved, is what changed how the company makes decisions.
Client identities are withheld by policy. We don't turn our clients' operations into marketing material — the figures come from the engagement itself.
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